24/7 Emergency Pump & Well Repair: 705-429-3500

24/7 Emergency Well & Pump Service

No water? No pressure? We respond 24/7 for well and pump emergencies across Simcoe County.

Licensed Contractor #C-8303
Jeff Mighton — Class 1 & Class 4
60+ Years of Experience
Reg. 903 Compliant
Emergency Well Service in Simcoe County
C-8303
Licensed Contractor
24/7
Emergency Service

What's Included

Our emergency service service covers everything you need for reliable results.

01

24/7 Emergency Response

Around-the-clock emergency service for complete water loss, sudden pressure failure, pump malfunction, and contamination events. We prioritize emergency calls and dispatch experienced technicians equipped to diagnose and resolve the most common well and pump failures. Our goal is to restore your water supply as quickly as possible, typically within the same day for standard pump replacements.

02

Hydrofracturing

High-pressure water injection to widen and clean existing fractures in bedrock formations, improving water flow to the well. Hydrofracturing is an effective technique for increasing yield in low-producing bedrock wells, which are common in some areas of Simcoe County where the rock has limited natural fracturing. Many wells see a significant yield improvement after hydrofracturing treatment.

03

Borehole Drilling

Specialized borehole drilling for geotechnical investigations, environmental site assessments, soil sampling, and groundwater monitoring. These boreholes are drilled to specific diameters and depths as required by the project engineer or environmental consultant. We work with engineering firms across Simcoe County on projects ranging from pre-construction site assessments to contamination investigations.

04

Dewatering Wells

Installation and operation of dewatering well systems to lower the water table during construction, excavation, or remediation projects. Effective dewatering is essential for foundation work in the high-water-table areas along the Nottawasaga River valley and near Georgian Bay. We design wellpoint systems and deep well dewatering solutions tailored to site hydrogeology.

05

Irrigation Wells

Design and installation of high-capacity irrigation wells for farms, golf courses, nurseries, and commercial landscapes. Irrigation wells must deliver sustained high flow rates without depleting the aquifer. We assess the hydrogeological capacity of your site, obtain necessary Permit to Take Water approvals, and install pump systems optimized for irrigation demand patterns.

How It Works

From initial assessment to project completion — here's what to expect.

01

Emergency Call & Triage

When you call our emergency line, we gather information about your symptoms — no water, low pressure, discoloured water, unusual noises — and walk you through basic checks like the circuit breaker and pressure switch. This helps us arrive with the right equipment and parts to resolve the issue quickly.

02

On-Site Diagnosis

Our technician tests the electrical system, pressure tank, pressure switch, and control box to isolate the failure point. For submersible pump issues, we check amp draw and insulation resistance to determine if the pump motor has failed before pulling the pump from the well.

03

Repair or Replacement

We perform the necessary repair on-site — whether it is replacing a pressure switch, installing a new pressure tank, or pulling and replacing a failed submersible pump. We stock common pump sizes, tanks, and controls on our service vehicles to minimize return trips and downtime.

04

System Testing & Verification

After the repair, we test the complete system including pressure, flow rate, amp draw, and cycling to confirm proper operation. If the failure was caused by lightning, we recommend surge protection to prevent recurrence. We provide a clear explanation of what failed and why, along with your invoice and warranty information.

Troubleshooting

Common Problems We Solve

We've seen it all in our 60+ years. Here are the issues we resolve most often.

1

Lightning-Damaged Pump System

Summer thunderstorms in Simcoe County frequently cause lightning damage to well pump systems. A nearby strike can destroy the pump motor, control box, pressure switch, and wiring in an instant, leaving you with no water and no warning.

Our Solution

We carry common submersible pump sizes and control boxes on our service vehicles for rapid replacement. After restoring your water, we install a surge protector on the pump circuit to prevent future lightning damage. The replacement cost is typically covered by homeowner insurance — we provide the documentation you need for your claim.

2

Frozen Water Lines

Despite proper installation below frost line, water lines can freeze during extreme cold snaps, particularly in exposed runs, near exterior walls, or where insulation has been disturbed. Frozen lines can also indicate that the pitless adapter has shifted or the well casing above the adapter is allowing cold air to reach the connection.

Our Solution

We thaw frozen lines using safe methods and identify why the freeze occurred. Solutions include repairing or replacing the pitless adapter, adding insulation, installing heat trace cable on vulnerable sections, and ensuring the well cap is sealed against cold air infiltration. Preventing recurrence is as important as the immediate thaw.

3

Well Contamination After Spring Thaw

Spring in Simcoe County brings rapid snowmelt and rising water tables that can overwhelm marginally sealed wells. Surface water carrying bacteria, road salt, and other contaminants enters the well through casing defects, failed annular seals, or submerged well caps in low-lying areas.

Our Solution

We shock-chlorinate the well to address immediate bacterial contamination, then inspect for the entry point. Repairs may include improving the surface seal, replacing the well cap, regrouting the annular space, or installing a casing liner. UV disinfection provides ongoing protection. We retest the water after treatment to confirm the contamination has been eliminated.

4

Sudden Complete Water Loss

Waking up to no water is alarming. Common causes include a tripped circuit breaker, failed pressure switch contacts, pump motor burnout, a broken drop pipe connection inside the well, or the well being pumped dry if demand exceeded capacity or a plumbing leak ran the pump continuously overnight.

Our Solution

We guide you through basic electrical checks by phone to potentially resolve simple issues before dispatching a technician. If the pump has failed, we arrive equipped to pull the submersible pump and install a replacement. For most residential systems, we can restore water within several hours of arriving on site.

Have a Emergency Service Question?

Our experienced team is ready to help. Call for a free phone consultation or request a site visit.

Frequently Asked Questions

Common questions about emergency service in Simcoe County and Grey County. Can't find your answer? Get in touch.

What should I do first when I have no water?
Check your electrical panel for a tripped circuit breaker on the well pump circuit — this is the most common and simplest cause of sudden water loss. If the breaker has tripped, reset it once. If it trips again immediately, do not reset it a second time as this indicates an electrical fault. Also check the pressure gauge on your tank — if it reads zero, the pump is not running. Call us with this information and we can often determine the likely cause over the phone before dispatching a technician.
How quickly can you respond to an emergency call?
We prioritize emergency calls and typically have a technician on-site within two to four hours during business hours. After-hours emergency response is usually within four to six hours depending on crew availability and the distance to your location within our service area. When you call, we triage the situation and provide an estimated arrival time. For customers who are completely without water, we make every effort to respond the same day and carry common replacement parts to enable on-site repair.
Do you charge extra for after-hours emergency service?
Yes, after-hours emergency service carries a premium for labour rates reflecting the after-hours dispatch. Parts and materials are billed at standard rates regardless of when the service occurs. We are transparent about our emergency rates when you call and provide an estimate of expected costs based on the likely issue before dispatching a technician. Many well pump emergencies — particularly lightning damage — are covered under homeowner insurance, which typically covers after-hours service costs as well.
What is hydrofracturing and will it help my well?
Hydrofracturing involves injecting water at high pressure into a bedrock well to widen existing fractures and clear mineral deposits that restrict water flow to the well bore. It is effective in bedrock wells where the rock has natural fractures that have become partially blocked or where the well intersects only narrow fracture zones. In Simcoe County, hydrofracturing has been particularly successful in the limestone and dolostone formations. It is not effective in sand and gravel wells. We assess your well conditions to determine if hydrofracturing is appropriate before recommending the procedure.
Can you install a well for construction dewatering?
Yes, we design and install dewatering systems for construction projects that need to lower the water table during excavation and foundation work. The high water table in many parts of Simcoe County, particularly near Georgian Bay and along the Nottawasaga River valley, makes dewatering a common requirement for construction. We install wellpoint systems or deep dewatering wells depending on the depth of dewatering required and the soil conditions, and can operate the system throughout the construction period.
How do I protect my well pump from lightning damage?
Install a quality surge protector rated for well pump circuits on the electrical supply to the pump. These devices divert voltage spikes to ground before they reach the pump motor and control box. The cost of a surge protector — typically $200 to $400 installed — is a fraction of the $3,000 to $5,000 cost of replacing a lightning-damaged pump system. We install surge protectors as part of any new pump installation and strongly recommend them for existing systems. A whole-house surge protector at the main panel provides additional protection for all your electrical equipment.
What causes a well to run dry temporarily?
Temporary water loss often occurs when demand exceeds the well yield for a sustained period. Running an irrigation system, filling a pool, or having a plumbing leak can draw the water level below the pump intake. The well will typically recover once pumping stops, but the recovery time depends on the aquifer recharge rate. If your well runs dry during normal household use, it may indicate declining aquifer levels, increased demand from neighbouring development, or a pump set too shallow. We can assess the situation and recommend solutions ranging from lowering the pump to installing a storage and re-pressurization system.
Do you service irrigation wells for farms?
Yes, we design, drill, and service irrigation wells for agricultural operations across Simcoe County. Farm irrigation wells require higher flow rates than residential wells and must be designed to sustain prolonged pumping during the growing season. We assist with Permit to Take Water applications required for takings exceeding 50,000 litres per day, size the well and pump system for the irrigation demand, and provide ongoing maintenance and repair service. We also service existing farm wells including pump replacement, well rehabilitation, and yield improvement through hydrofracturing.
Can you help if my well water suddenly turns brown after heavy rain?
Brown or turbid water after heavy rainfall is a strong indicator that surface water is entering your well through a compromised seal, cracked casing, or inadequate surface grading. This is both a water quality concern and a potential health risk since surface water carries bacteria and other contaminants. Do not drink the water until it has been tested. Call us for an emergency inspection — we will assess the well structure, identify the entry point, perform immediate shock chlorination, and recommend the repairs needed to prevent recurrence. A UV disinfection system provides ongoing protection once the well is structurally sound.

Emergency Service Across Simcoe County & Grey County

We provide emergency service services across our entire service area. Whether you're in Wasaga Beach, Barrie, or Collingwood, our team has the local knowledge and experience to deliver reliable results.

Ready to Get Started With Emergency Service?

Contact our experienced team for a free consultation and estimate. Over 60 years of trusted service.